About Australian Learning Group (ALG)
ALG is a registered training organisation that has been offering high-quality vocational education and training in the fields of Health and Community Services for over 15 years.
We believe in nurturing and empowering people on their path to more meaningful careers, providing the right opportunity for our students to learn, transform and evolve while pursuing their passion. You can learn more about our values and beliefs at https://alg.edu.au/
About the role
We are currently seeking a Student Experience Manager to join our Melbourne team.
The Student Experience Manager leads and delivers student experience in the campus they are based. This frontline role leads of a small team to execute on exceptional student experience, ensuring satisfaction of ALG’s service standards. This role is also the custodian of campus operations, ensuring the smooth and efficient operation of the campus and staff workspace.
About you
You have proven developing leadership and management abilities, excellent verbal and written communication skills, computer proficiency in word and excel processing, and organisational and time management skills.
A naturally outgoing and energetic person with exceptional influencing skills who can calm down and reassure stressed-out students. Has a positive can-do and helpful attitude. This person also has the capacity to think quickly under pressure and to guide and support team members.
Qualifications and Experience:
What makes working with us exciting:
Diversity & Inclusion
We celebrate our diversity and strive to reflect contemporary Australian society in order to better serve our students. We welcome and encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, people with lived experience of adversity, and from people of all ages.
Next steps: